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Klaviyo welcomes Eddie O’Brien as new SVP of Global Partnerships 

Profile photo of author Steve Rowland
Steve Rowland
3 min read
Klaviyo news
May 23, 2024
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New leader for global partnerships

Generated by Klaviyo AI

Klaviyo announces Eddie O’Brien as its new SVP of Global Partnerships, highlighting his 25+ years of experience across leading technology companies. The post outlines Klaviyo’s existing partner ecosystem, recent investments in partner resources, and how O’Brien’s background will support global ecosystem expansion and increased value for customers and partners.

  • Leadership appointmentEddie O’Brien joins Klaviyo as SVP of Global Partnerships, bringing more than 25 years of global experience in partnerships, sales, and customer success.
  • Extensive industry backgroundO’Brien previously led international sales and partnerships at Gong and held senior roles at UiPath, Dropbox, and Microsoft, where he built and scaled partnership programs.
  • Robust partner ecosystemKlaviyo currently works with over 5,000 marketing and consulting partners and offers more than 350 pre-built integrations, including Meta, Mindbody, Shopify, and Gorgias.
  • Recent ecosystem investmentsThe company has expanded resources, tools, training, and launched the Klaviyo Partner Portal to better support partners and their Klaviyo business.
  • Future growth focusKlaviyo plans to further expand its ecosystem globally, deepen partner integration across the business, and drive mutual growth and value for partners and customers.

Our diverse ecosystem of partners is integral to our mission at Klaviyo, the success of our customers, and we deeply believe that the success of our partners is central to our success. That’s why we’re excited to share that Eddie O’Brien has joined Klaviyo as our new SVP of Global Partnerships.

Eddie brings 25+ years of extensive global experience from both enterprise-level companies and startups. Most recently, he led international sales and partnerships at Gong, where he oversaw the development of a new revenue intelligence partner program and ecosystem. Prior to Gong, Eddie held senior leadership roles across partnerships and global customer success for esteemed businesses including UiPath, Dropbox and Microsoft. Most importantly, Eddie has a bias for action and a passion for driving impactful results.

Today, the Klaviyo ecosystem has over 5,000 marketing and consulting partners, and more than 350 pre-built integrations like Meta, Mindbody, Shopify, and Gorgias. This year, we’ve expanded our investment in our ecosystem with enhanced resources, tools, and training. We’ve guided our partners through evolving customer needs, expanded integrations to allow us to grow together, and launched the Klaviyo Partner Portal, the one-stop-shop for partners managing their Klaviyo book of business. Partners have always been at the forefront of pushing the boundaries of the Klaviyo platform and the impact it drives for our shared customers. We are incredibly proud of what we have built with our partners so far. Looking ahead, we see a tremendous opportunity to further expand our ecosystem globally and collectively enhance the value we deliver to our customers. We will continue to innovate and grow side-by-side with our incredible partners.

Eddie’s depth of industry experience and his deep cross-functional expertise across partnerships, sales, and customer success aligns perfectly with our vision for enhancing our ecosystem – inside and outside of Klaviyo – and integrating our partners deeper across our business. With his background in developing successful partnership programs and driving impressive business growth at leading companies, Eddie brings the strategic insights and operational excellence needed to elevate our global partnerships – and deliver for both our partners and our customers.

We’re confident that Eddie is the right person to help us build stronger collaborations, drive mutual growth, and continue delivering exceptional value to our customers worldwide. We’re just getting started!

Steve Rowland
Steve Rowland
Steve Rowland is the President of Klaviyo, the platform that powers smarter digital relationships, making it easy for businesses to capture, store, analyze, and predictively use their own data to drive measurable, high-value outcomes. He has served as our President since July 2023. Prior to joining Klaviyo, Mr. Rowland served as Chief Revenue Officer of Okta, Inc. (NASDAQ: OKTA), an access management company, from March 2021 to June 2023. Mr. Rowland also served as Vice President, Americas at Splunk Inc. (NASDAQ: SPLK), a data analytics company, from August 2019 to March 2021, and as President of DataStax, Inc., a cloud database solutions company, from October 2015 to August 2019. He previously held various executive leadership roles at other technology companies, including NodeSource, Inc., Apigee Corp., Blue Coat Systems LLC, and BMC Software Inc., and was a director of Figure Eight Inc. Mr. Rowland currently serves as a director of Dynatrace, Inc. (NYSE: DT), a software intelligence and automation company, and is an Executive Advisor and Limited Partner at Forté Ventures, an Atlanta, Georgia based venture capital firm. Mr. Rowland holds a Bachelor of Science degree in Engineering from Texas A&M University.

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