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Turn social media engagement into customer growth

Bring your social data straight into unified customer profiles, uncover what content resonates most, and create more personalized experiences that drive high-value growth. Now that deserves a like.

Trusted by 205,000+ brands

Find your people

Sync your VIP segments to platforms like Meta, TikTok, or Google to let your data do the targeting and find your next best customers.

Feed your lists

Turn followers into subscribers with automated replies, and trigger personalized flows from comments, tags, and DMs.

Loyalty has rewards

Reward customers who tag your brand or post user-generated content (UGC), then repurpose top-performing content across every channel.

Grow your list by turning followers into subscribers

Get likes and subscribes by sharing top-performing campaigns and capturing followers' email, text, and WhatsApp consent right from social.

Turn Instagram DMs, comments, and tags into email, SMS, and WhatsApp subscribers—then enrich their profiles by capturing every post, message, and @mention.

Capture subscribers

Turn Instagram DMs, comments, and tags into email, SMS, and WhatsApp subscribers—then enrich their profiles by capturing every post, message, and @mention.

Connect to campaigns

Grow your list faster with social campaigns like always-on offers, exclusive drops, giveaways, and more.

Build richer profiles

Turn every interaction into a chance to learn more about your customers by using custom questions to collect preferences, interests, birthdays, and more from day one.

Customer Spotlight

The words "Kūlani Kīnis" in white, handwritten script.
130K

global members of brand ambassador program

Read Kulani Kinis’ story

Flexible pricing that fits your needs

Visit the pricing page to see all the products and features available to help you create smarter customer journeys and longer-lasting relationships.

Social marketing

Turn your social engagement into customer growth.

active profiles
10,000
$5025% off
$38

Power customer profiles with social data

Capture all your social data in customer profiles—automatically—for more precise targeting, smarter personalization, and more wins.

Turn followers into customers you actually know by bringing their social activity and interests into their profile.

See who's championing your brand and what's resonating with your audience, so you can create more of the content they love.

Use those insights to build smarter audiences, trigger personalized experiences, and create more relevant campaigns.

Make your ad spend work as hard as your content does

Use Klaviyo’s audience sync to create lookalike audiences and launch more precise retargeting campaigns, so every dollar goes further.

Target with precision thanks to simplified, real-time syncing between Klaviyo and platforms like Meta, Google, TikTok, Pinterest, and more.

Build lookalike audiences with Klaviyo's rich behavioral data to find leads that act like your best customers, not just surface-level matches.

Retarget cart abandoners, site browsers, and reel viewers right where they’re scrolling with exact behavioral targeting.

Drive customer journeys forward with social insights

Trigger personalized journeys from DMs, tags, and UGC, and deepen loyalty with integrations across rewards, advocacy, and community platforms.

Access all your owned and user-generated content, and performance data in one place—then, repurpose top-performing posts across omnichannel campaigns and flows.

Centralize your content

Access all your owned and user-generated content, and performance data in one place—then, repurpose top-performing posts across omnichannel campaigns and flows.

Spot the trends

See what's resonating with AI-powered insights that surface top-performing content, rising creators, and emerging trends, then ask Composer to dig deeper into what's driving them.

Scale the wins

Make the most of what works by amplifying top-performing content and rewarding the creators helping your brand grow.

Additional social marketing resources

Social marketing FAQs

What is Klaviyo social marketing?

Klaviyo social marketing—enhanced by the recent Gatsby acquisition—enables brands to turn social engagement, such as on Instagram, into high-intent email, text, and WhatsApp subscribers. You can convert followers on channels like Instagram into owned contacts, enrich customer profiles with social data, and trigger automated campaigns based on social interactions—all within Klaviyo.

You can also collect more first-party data directly from your social channels, giving you a clearer view of your customers. There’s a social content library, featuring owned and user-generated content, to easily source and use customer content in your campaigns.

All of this feeds into Klaviyo’s AI-powered marketing and service, helping you deliver more personalized messages, better targeting, and more relevant customer experiences across every channel.

How does the Social auto-replies feature work?

Brands can prompt Instagram followers to DM or comment a specific keyword. Use Klaviyo Social auto-replies to collect email, text, and WhatsApp consent directly in Instagram DMs, seamlessly adding these contacts to your Klaviyo lists. This makes it easy to grow your subscriber base from social media engagement.

What are some key use cases for social list growth?

  • Always-on offers: Run evergreen opt-in campaigns (like a 10% discount) in your Instagram bio to drive steady subscriber growth.
  • Early/exclusive access: Give high-intent followers first dibs on new product drops or collaborations.
  • Giveaways and sweepstakes: Collect large volumes of subscribers through high-engagement promotions.

What data is captured from Instagram?

Klaviyo captures a wide range of profile events—like Instagram username, profile image, follower count, “follows you” status, opt-in keywords, comments, DMs, and mentions—to power segmentation and flows, and send webhook events to ecosystem partners.

Can I use this with any ecommerce platform?

Yes, the solution is platform-agnostic.

What about compliance and international numbers?

Double opt-in is supported for both email and SMS, following best practices and legal requirements. International phone numbers are accepted as long as they’re in a supported country and valid format.

How do I get started?

Simply head to "Social" in your Klaviyo account, connect your Instagram Business account, and use the pre-built templates to launch your first campaign. No technical expertise required.