Skip to main content
KLAVIYO VS

Why enterprise teams choose Klaviyo over Salesforce Marketing Cloud

Salesforce Marketing Cloud is a proven enterprise platform built across multiple products. Klaviyo unifies customer data, analytics, and activation in one system, so marketers can act without a developer queue or a separate data product.

Why brands choose Klaviyo

Omnichannel attribution dashboard with a stacked bar chart of revenue from Klaviyo, Meta ads, and Google.

One unified system

Data, analytics, and activation in one platform, with built-in identity resolution and unlimited history.

RFM analysis chart comparing Champions, Recent, and At risk customer segments between Jan 15 and Feb 15, 2026.

Marketer-led, no scripting

Build segments, personalization, and automations without developers or scripting languages.

Grid of app logos including Shopify, Meta, Square, Canva, TikTok, Adobe, and Google Ads

Built for B2C, 400 integrations

400 native, prebuilt integrations connect the rest of your stack, with flexible APIs for anything custom.

Feature
Klaviyo
Salesforce Marketing Cloud
Why this matters

Unified customer profiles*

Auto-updating unified profiles for every customer, consolidated in one place with real-time access.

Segmentation without data extensions

Create segments in minutes—no developers needed.

Advanced drag & drop functionality

Intuitive tools let your team build without waiting on technical resources.

Pre-built, customizable messaging templates

Execute great marketing faster with customizable tools.

Easily configurable omnichannel automations

Create omnichannel campaigns and automations in minutes—no developers needed.

Built-in AI

Predictive analytics, peer benchmarks, A/B testing, and more. No coding necessary.

Easy data management (no mapping or cleaning required)

Send structured or unstructured data—no data mapping or specific schemas required.

Unified view across all accounts**

Instantly clone marketing components across your portfolio for faster execution and more consistent customer experiences.

Fast time to market

Free up your development, design, and data teams to do more than operate and maintain your marketing platform.

Customer Spotlight

Hand pressing the lid of a clear food container beside a container filled with penne pasta.
Faint gray text spells "BOSTON PROPER."
We’re building a vertically-integrated marketing ecosystem, and everything works with Klaviyo. The platform gives us the ability to collect all this information, understand our customers better, and reshape the customer journey to drive more personalization.

Matt Verrecchia, Senior director of integrated marketing, Boston Proper

Read Boston Proper's story

Powering 205,000+ relationship-driven brands across 100+ countries, with 400+ pre-built integrations

Grow like these brands

DOLLAR SHAVE CLUB logo
30%

Lower total cost of ownership with Klaviyo B2C CRM

Read Dollar Shave Club’s story
Hand pressing the lid of a clear pantry container beside another filled with penne pasta.
A solid white image.
40%

savings on total cost of ownership from switch to Klaviyo

Read Helen of Troy’s story
DAILY HARVEST logo
18%

Savings in tech costs switching to Klaviyo

Read Daily Harvest’s story
Blonde woman in sunglasses, a brown jacket, white lace dress, and suede boots sits on concrete steps.
The text "MARC FISHER".
20%

reduction in time spent on CRM execution after switch to Klaviyo

Read Marc Fisher’s story

Here’s what your move looks like

Card prompting users to bring data to Klaviyo, with a blue “Validate your data” button.

First, map and validate your data

Map your Salesforce Marketing Cloud data and consent into Klaviyo, connect your key integrations, and validate everything before you send.

Email feature card titled “Rebuild the flows that earn” with a Composer button.

Then, build and warm your programs

Rebuild your priority flows, set up branded sending, and warm up gradually from your engagement history.

Klaviyo integration card with a blue “Go live” button

Go live and hand over

Scale while watching deliverability, stand up reporting, and complete your cutover with a post-migration roadmap.

Ready to move beyond Salesforce Marketing Cloud?

Unify your customer data, run every channel from one profile, and see what earned the revenue.

FAQ for moving from Salesforce Marketing Cloud to Klaviyo

How do I migrate from Salesforce Marketing Cloud to Klaviyo?

You can map your Salesforce Marketing Cloud data, including contacts, lists, and data extensions, into Klaviyo and rebuild your flows. It’s a phased migration, sequenced so your current program keeps sending while you set up.

Is Klaviyo a CDP or a marketing tool?

Both. Klaviyo combines a customer data platform, analytics, AI, and activation in one system, so your data and your messaging live in the same place.

Can I run SMS and email together in Klaviyo?

Yes. Email, SMS, RCS, WhatsApp, and mobile push run off the same customer profile, with combined reporting across the whole program.

Does Klaviyo support WhatsApp?

Yes. WhatsApp is a native channel in Klaviyo, alongside email, SMS, RCS, and push.

Do I need developers to run Klaviyo?

No. Klaviyo is built for marketer-led execution, with APIs and custom objects available when a technical team wants them.

Does Klaviyo work at enterprise scale?

Yes. Klaviyo is a public company powering 205,000+ brands, with custom objects, flexible APIs, and unlimited history.

What kind of support does Klaviyo offer?

Klaviyo Academy, live training, the Help Center, the Community forum, and a strong partner network for custom projects.