Klaviyo news
Every platform update, feature enhancement, and innovation at Klaviyo is designed with one goal: empowering businesses to create stronger customer connections. Stay current with the latest developments in our platform’s evolution, from major releases that transform capabilities to thoughtful improvements that streamline daily workflows. Explore detailed insights into new features, integration updates, and platform enhancements that help businesses unlock more value from their customer data and deliver more impactful experiences.
Klaviyo news
Customer Agent now speaks your customers' languageJun 3, 2026
Multilingual Customer Agent automatically detects and responds in 100+ languages across web chat, email, SMS, and WhatsApp. Configure once, serve every market.
Klaviyo news
Personalized product recommendations now available in textJun 3, 2026
Your email sends each subscriber a different, personalized product recommendation. Now your texts do too. See how dynamic product feeds work in SMS and RCS.
Klaviyo news
Channel affinity now includes WhatsAppJun 3, 2026
Channel affinity now predicts WhatsApp preferences. Lead with the right channel for each customer and follow up smarter across email, SMS, WhatsApp, and push.
Klaviyo news
Get full visibility into every change made in your Klaviyo accountJun 3, 2026
Activity Log gives you a permanent, searchable record of who changed what and when across your Klaviyo account. Self-service, no support ticket needed, included free.
Klaviyo news
Your Discount Strategy Making You Poorer — Here's the DataMay 20, 2026
Low discounters grow twice as fast—and keep the margin. New research from Klaviyo and ProfitPeak on what your discount strategy is actually costing your brand.
Klaviyo news
K:SYD 2026 Recap: Low Discounters Are Growing 2x FasterMay 20, 2026
The ideas that landed at K:SYD 2026 weren't the comfortable ones. Here's what 600 of Australia's best B2C marketers heard—and what's worth taking back to work.
Klaviyo news
Klaviyo Social Marketing is here May 20, 2026
Klaviyo Social Marketing connects Instagram comments, DMs, and UGC to customer profiles.
Klaviyo news
Klaviyo Launches on AWS Marketplace for Faster ProcurementMay 19, 2026
Klaviyo is now on AWS Marketplace. Large enterprise brands can use AWS EDP spend to simplify contracts and accelerate procurement and deployment.
Klaviyo news
Custom Skills for Customer Agent are hereMay 19, 2026
Klaviyo launches Custom Skills for Customer Agent, giving brands the ability to build, connect, and control their own AI workflows.