Powering 205,000+ relationship-driven brands across 100 countries
Grow lasting relationships—and gain a competitive edge—with AI agents that know your brand, customers, and how to deliver remarkable experiences autonomously.
Know your best revenue opportunity? Composer does. With one prompt, Composer audits your flows, segments and forms, and creates an entire on-brand campaign to maximise your revenue.
Support with serious selling power. Customer Agent resolves 65% of questions autonomously. Pre-trained on your brand from day one, and customisable with skills. Tell it what you want, and it builds it for you.
With the autonomous B2C CRM, turn your marketing, analytics, and service into always-on growth engines. Personalise, learn from, and improve every customer experience across all your channels in real-time.
When all your customer data and channels are in a single marketing platform, every email, text and push notification responds to what customers actually do – in real time.
Klaviyo AI generates and personalises campaigns, optimises interactions, and supports customers 24/7 with tools and agents that do the work for you.
With service and marketing on one platform, your support team has all the data it needs for faster resolutions, smarter recommendations, and opportunities to upsell and build loyalty.
When your data, campaigns, and channels are in one place, it's easy to understand what's working, act on insights immediately, and optimise without another tool or team.
Klaviyo Data Platform (KDP) unifies your customer data—behavioural, transactional, and engagement—in real time, so you can put it to work immediately across every touchpoint.
SOC 2
TYPE IICERTIFIED
2.5B
AVERAGE EVENTSPROCESSED DAILY
GDPR
EU + US DATARESIDENCY
7.3bn
CUSTOMERPROFILES
1.6B
AVERAGE API CALLSPROCESSED DAILY
99.95%
UPTIME ACROSSALL SERVICES
From e-commerce to agentic commerce. Connect your data across your entire technology stack.
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Klaviyo is the autonomous B2C CRM and AI marketing platform that unifies customer data and automates email, SMS, RCS, WhatsApp, and mobile push notifications to drive personalised, revenue-generating campaigns. Built as both a system of record and system of action, Klaviyo combines a customer data platform, real-time signals, and AI agents to power automated insights and one-click execution.
Yes. Klaviyo offers a free plan with core features, and paid plans scale based on the number of contacts and channel usage (such as email and SMS). Enterprise pricing is also available for large organisations with advanced needs.
Klaviyo offers native integrations with ecommerce platforms like Shopify, plus connectors for payment providers, CRMs, analytics tools, and messaging platforms. We also integrate with your favourite AI tools through our Klaviyo ChatGPT app, Klaviyo Claude Connector, and Klaviyo MCP for building agentic workflows. These integrations synchronise customer, product, and order data in real time to power personalised marketing and automation.
Klaviyo unifies email, SMS / text, RCS, mobile push, WhatsApp and web events into a single customer profile so you can run consistent, data-driven omnichannel marketing.
That unified CDP + real-time signals power cross-channel flows, predictive analytics and agent decisions to deliver more relevant messages where customers prefer to engage.
For enterprise brands, Klaviyo is the unified B2C CRM built to replace fragmented legacy stacks — consolidating data, execution, and analytics into one secure, scalable platform. Unlike rigid suites that require constant developer intervention and data synchronisation, Klaviyo gives marketing teams the autonomy to launch sophisticated omnichannel campaigns across email, SMS, push, WhatsApp, and web in days, not months.
Built on a flexible data foundation with unified customer profiles, 350+ native integrations, and full developer tooling (APIs, webhooks, SDKs, warehouse syncs), Klaviyo deploys rapidly — with enterprise-grade security, audit-ready compliance, dedicated CSMs, and peak-season uptime backed by SLAs.
The Klaviyo platform and Help Center are localised into 11 languages: English, French, German, Spanish, Mexican Spanish, Italian, Korean, Brazilian Portuguese, Swedish, Polish and Dutch — with each version continuously being updated as new features become available for market.
For step-by-step instructions on how to change the language in the Klaviyo Platform, visit our Help Center guide.
Klaviyo has implemented measures to meet its GDPR obligations as a data processor, including a Data Processing Agreement, comprehensive security measures, and self-service tools to support data subject rights requests.
Klaviyo also supports lawful international data transfers through mechanisms like the EU–US Data Privacy Framework and Standard Contractual Clauses.
GDPR compliance is a shared responsibility: Klaviyo provides the tools, while each business is responsible for how it collects and uses customer data.