Customer data

Privacy and data ownership have become central to the modern customer relationship. As consumers take control of their digital footprint and regulations evolve worldwide, businesses must adapt to a new paradigm: one where transparent data collection and meaningful customer relationships drive success. Explore how leading brands are embracing first-party data strategies, building trust through privacy-centric practices, and creating value exchanges that benefit both business and consumer in the age of digital consciousness.

Customer data articles

Customer data
24 Feb 2025
Ultimate ecommerce CDP guide: unlock the value of your customer data

Learn about the value of a customer data platform (CDP) for your ecommerce business: harness customer data, enhance personalisation, and grow revenue.

Customer data
19 Feb 2025
Future of CDPs is embedded

Discover customer data platforms (CDPs)—what they are, what they do, and how they can help you connect your entire tech stack and build cohesive customer experiences.

Customer data
19 Feb 2025
8 advanced CDP use cases to drive customer loyalty

Discover 8 powerful use cases that harness advanced CDP capabilities to unlock actionable insights, while offering the flexibility to transform and extend your data.

Customer data
19 Feb 2025
How to choose the best CDP for your business

Learn 7 key considerations to keep in mind when selecting the best customer data platform (CDP) for your business.

Customer data
19 Feb 2025
7 CDP benefits—even if you’re smaller than an enterprise

Learn how an embedded customer data platform can save you time and money, and 6 other reasons you might need a CDP.

Customer data
15 Nov 2024
Demographic Segmentation explained + 7 examples

How to group people based on their personal context to build better relationships and deliver campaigns that resonate. 

Customer data
22 Oct 2024
Strategies for advanced customer journeys

Discover the latest tools, concepts and techniques for creating a scalable customer lifecycle strategy with dynamic customer segmentation.

Customer data
17 Sept 2024
Ecommcerce CDP comparison 2025

A CDP helps you truly get to know and engage with your customers across their entire lifecycle. For ecommerce brands with multiple marketing channels, it’s becoming an indispensable tool for delivering standout customer experiences.

Customer data
30 Aug 2024
2024 Black Friday CDP Use Cases

15 ways to use Klaviyo CDP to create relevant, conversion-driving customer experiences that drive revenue for your Black Friday campaign.