Customer data

The the privacy-first web might not be here yet, but consumers (and politicians) continue to demand it. Don't be caught behind the curve. Customer data ownership (i.e. the collection and usage of first-party and zero-party data) is essential for the next era of ecommerce.

Customer data articles

Customer data
Jun 20, 2023
Why ecommerce reviews matter—and how to get them

Why do ecommerce reviews matter? Most consumers won’t buy from you without them. Learn more in this blog from Klaviyo.

Customer data
Jun 14, 2023
13 best practices to create sign up forms that convert

Learn how to convert website visitors into lifelong customers with these 13 sign-up form best practices from the experts.

Customer data
Apr 11, 2023
The Customer-First Marketing guide

Learn all about Customer First Marketing. Get to know your customers and design experience prototypes based on those conversations.

Customer data
Jan 24, 2023
10 models for ESP migration in an unforgiving economy

Learn from industry experts on how to successfully approach your ESP migration in an ever-changing economy with these 10 strong + weak frameworks.

Customer data
Oct 18, 2022
Legacy tech stacks won't cut it

Enterprise companies need more than a legacy tech stack to create omnichannel personalized marketing at scale. Klaviyo CDP is an option.

Customer data
Aug 29, 2022
Execs reveal barriers to personalization at scale

Personalization at scale with the right automation platform helps businesses of all sizes grow more efficiently. Learn how.

Customer data
May 17, 2022
Want to make some money? Say no to cookies

Transparency around cookies is a net positive for the industry. Consumers should know how their data is being used.

Customer data
Apr 1, 2022
The secret to scalable zero-party data

Collecting Customer-First Data from ecommerce quizzes is key to creating personalized and relevant customer experiences.

Customer data
Feb 24, 2022
15 Customer-First Data™ points you want to collect

Customer-First Data isn’t just the new way forward for ecommerce brands, it’s the only way forward. Here’s what to collect and how to use it.