This beauty brand used AI to grow their email list conversion rate by 65% in 30 days

Use cases
January 6, 2025
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Tata Harper Skincare is a pioneering, plant-based skincare brand. At their Vermont farm and lab, the team engineers bestselling formulas, from cleansers to face masks, using plants at peak potency. These ethically sourced products have helped Tata Harper create the luxury natural beauty category over the past 15 years—and redefine healthy skin.

Tata Harper’s siloed tech stack was holding their business back. But using different platforms for ecommerce, email, and SMS, they couldn’t operate in the same modern way their competitors did.

Each platform had its own functionality, which made it harder to create cohesive digital experiences for customers. Everything from marketing attribution to growing their subscriber list was clunky and complex.

Grow sign-up form submissions with Klaviyo AI

Switching to Klaviyo has empowered Tata Harper to test out innovative marketing strategies with ease, including using Klaviyo AI to test and optimize their email and SMS sign-up forms. 

They tested 20 variations on placement and timing across their desktop and mobile sign-up pop-ups, all AI-generated based on their brand’s performance data. 

In the 30 days after the winning versions went live, submissions for both forms jumped 65%+ from the 30 days prior to testing.

“Klaviyo has become this central point of reference for our customer data. Loyalty, rewards, engagement, subscription,” says Alexandra Barlowe, DTC email and SMS marketing director at Tata Harper. “I have all of that data at my fingertips.”

Klaviyo has become this central point of reference for our customer data. Loyalty, rewards, engagement, subscription—I have all of that data at my fingertips.
Alexandra Barlowe
DTC email and SMS marketing director, Tata Harper

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Your business can use Klaviyo AI to optimize sign-up form conversion, too. Here’s how:

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Alexandra McPeak
Alexandra McPeak
Content strategist
Alex McPeak is a Content Strategist at Klaviyo. She helps entrepreneurs and small businesses grow. Before joining Klaviyo in 2020, Alex spent several years writing, editing, and podcasting throughout the Boston tech scene. Alex graduated from Emmanuel College. Outside of work, Alex enjoys traveling to warmer places, reading mystery novels, and eating sushi.

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