Ecommerce industry

Trends and technology for ecommerce marketers Dive into key ecommerce trends, technology, consumer behaviour, and the latest in technology to stay ahead on the ever-changing industry.

Ecommerce industry articles

How AI improves speed & scalability for marketers

Learn how AI accelerates every aspect of marketing automation, including speed, scalability, and personalization. Get started with AI for marketing automation.

Ditch Mailchimp for Klaviyo

Klaviyo’s automated data collection makes it easy to understand your customers on a holistic level. Read how 5 brands succeeded by making the switch to Klaviyo.

11 trends ecommerce brands should test in 2023

The latest and emerging ecommerce marketing trends with tips and advice for how you can take advantage of these in your marketing plans and email and SMS channels.

Why ecommerce reviews matter—and how to get them

With over 94% of consumers reporting they check reviews before purchasing, growing and maintaining them is vital to your online business. Learn how.

Identify the best time to send emails

The ideal time to send emails will vary by individual recipient—so don’t guess at the best time to hit “Schedule”. Learn how Smart Send optimises for each recipient to maximise your email open rate.

SMS Short Code UK Guide

Getting started with SMS short codes in your marketing? Read our comprehensive guide and best practices for UK businesses.

Predicting churn risk with CLV model

Learn why ecommerce customer churn rate – how marketing automation can help you predict it and evidenced-based actions you can take to reduce it.

Customer relationships matter more than anything—rise to the occasion with an ecommerce CRM

We lift the lid on ecommerce CRMs and discover how complementing CRM with a customer data platform (CDP) can take your customer relationship to a whole new level

Tips for the 5 stages of the marketing funnel

Lifecycle marketing helps you tailor customer experiences at every stage of the marketing funnel, improving conversions and retention.