Jax Connelly
Lead editor-Klaviyo
Jax Connelly
Jax Connelly (they/she) brings 15 years of editorial experience to their role as lead editor at Klaviyo. She started her career doing SEO at a small digital ad agency and spent most of her twenties managing a financial magazine for a trade association based in Washington, DC. Most recently, they studied and taught writing at Columbia College Chicago during the peak years of the pandemic. Outside of her day job, Jax is an award-winning creative writer who has received honors including 4 Notables in the Best American Essays series, contest awards from publications like Nowhere Magazine and Prairie Schooner, and a residency from the Ragdale Foundation. Jax lives in Chicago, a block away from Lake Michigan.
Posts by this author
Jax Connelly
6 May 2024
4 of the best SMS marketing tools

How do you choose an SMS marketing platform that delivers experiences consumer demand in 2024? We review 4 of the best

Jax Connelly
19 Mar 2024
3 steps to an ethical behavioral targeting strategy

Discover the 3 steps of behavioural targeting, and the advantages of using a CDP as a single source of all your customer data.

Jax Connelly
12 Mar 2024
Behavioural targeting: what it is and why it matters

Behavioural targeting uses data from visitor interactions in your digital ecosystem to deliver relevant and personalised marketing communications.

Jax Connelly
5 Mar 2024
8 smart ways to use your CDP for marketing

The benefits of a Customer Data Platform (CDP) for marketers include multiple use cases where centralised and accessible data improves STP strategy – here are some examples.

Jax Connelly
27 Feb 2024
Why clean data is important to AI development

Learn why clean customer data is integral to the development of artificial intelligence and machine learning in martech platforms.

Jax Connelly
8 Feb 2024
2024 guide to SMS marketing

That’s the most common SMS marketing myth Ashley Ismailovski, director of email marketing at SmartSites, hears from clients. “To that, I always say, ‘How will you know if you’ve never tried?’ Just because you don’t personally like to receive SMS marketing campaigns does not mean that your customers won’t,” Ismailovski points out. “More often than […]

Jax Connelly
18 Jan 2024
What is marketing automation? 4 reasons it matters

Marketing automation allows your business to use hyper-targeted, behaviour-triggered messages to reach the right people and drive more repeat sales.

Jax Connelly
13 Dec 2023
A marketer's no-nonsense introduction to CDP

Get a head start on CDPs. Discover how these technologies can integrate with your tech stack, helping you turn more customer data into better personalisation, automation and ROI for your business.

Jax Connelly
5 Dec 2023
Marketing automation KPIs: how to measure your success

Discover the metrics and KPIs that will set you up for Marketing Automation success as well as tips and tactics to drive continual improvement.