Maddy Osman
Klaviyo
Maddy Osman is the author of Writing for Humans and Robots: The New Rules of Content Style. She's a digital native with a decade-long devotion to creating engaging, accessible, and relevant content. Her efforts have earned her a spot in BuzzSumo’s Top 100 Content Marketers and The Write Life’s 100 Best Websites for Writers. She has spoken for audiences at WordCamp US, SearchCon, and Denver Startup Week.
Posts by this author
Maddy Osman
Your consumer lifecycle marketing guideNov 12, 2024
Learn how to effectively engage customers at every stage with our customer lifecycle marketing guide. Boost retention, drive sales, and maximize lifetime value.
Maddy Osman
Everything you need to know about email deliverabilityJul 6, 2023
A deep dive into email deliverability: what it is, what affects it, best practices and brand examples.
Maddy Osman
Amping up your order confirmation emailsNov 1, 2022
Order confirmation emails are the first point of contact with a new customer. See 6 examples that foster great customer relationships.
Maddy Osman
Email and SMS marketing software should be unifiedAug 31, 2022
Switching to a unified email and SMS marketing software powered by customer data, like Klaviyo, will vastly improve your SMS marketing.