Gabrielle leads email and agency services at ebusiness pros. Starting as a copywriter in 2017, she now directs client strategy, emphasizing segmentation and automations to build list value. In ’23, Klaviyo recognized her as one of 12 hand-picked Community Champions and then selected her again in ’24. She advises ecommerce software developers, presents to Shopify AE’s, and teaches workshops. Prioritizing customer experience for DTC and CPG brands that want to give a luxury touch at scale, designing automations to guide a customer journey through email or SMS is one of her specialties.