4 integrations to move faster, personalize smarter, and increase revenue

Profile photo of author Anthony DelPizzo
Ecommerce
October 21, 2024
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Providing exceptional customer experiences extends beyond your sales campaigns. In 2024, Forrester found that businesses that are ‘customer-obsessed’ grow revenue 28% faster, achieve 33% higher profitability, and retain 43% more customers. These are brands who put their customer first, not revenue.

To be customer-obsessed, you must consider every interaction a customer has with your brand. How do they first hear about you? What does their welcome email look like? How smooth is their post-purchase experience? And how easy is it to contact support when needed?

Thankfully, Klaviyo makes it easy to become customer-obsessed by putting all your customer data at your fingertips. With everything unified in one place, you can power smarter digital relationships that turn one-time buyers into lifelong loyalists.

This is made possible through our extensive range of pre-built integrations, developed both by Klaviyo and our trusted technology partners. With over 350 pre-built integrations available, you can seamlessly connect your entire tech stack without complex development or costly setup.

Let’s explore 4 integrations that will help you move faster, personalize smarter, and drive revenue at every stage of the customer journey—from acquisition to repeat purchase.

1. Pinterest integration

Deliver more personalized advertisements on Pinterest, the visual search and discovery platform where people find inspiration, curate ideas, and shop products—all in a positive place online,

With this integration, you can drive higher conversions, attract new customers, and increase ROAS with smarter targeting on Pinterest ads. Plus, you save time with dynamic syncing, so your audiences are always up-to-date—no more CSV exports.

Key use cases unlocked with Pinterest:

  1. Create actalike audiences to grow your customer base: Build actalike lists of potential new buyers based on your highest-value customers, like an RFM-based Champions segment.
  2. Retarget high-intent segments to drive conversions: Target segments like cart abandoners or previously engaged customers to re-engage them and drive revenue.
  3. Exclude unlikely-to-buy segments to save ad dollars: Exclude specific lists or segments from your Pinterest campaigns, like recent purchasers or customers with open support tickets, to optimize your ad spend.

2. Canva integration

Canva is a design and visual communication platform with a mission to empower everyone in the world to design anything and publish anywhere. By combining Canva’s intuitive design capabilities with Klaviyo’s powerful segmentation and automation, marketers can create stunning, personalized designs faster—resulting in more cohesive, engaging experiences that drive conversions across every channel.

Key use cases unlocked with Canva:

  1. Leverage beautiful assets in seconds: Create headers, photo collages, infographics, and so much more using Canva’s best-in-class editor, then easily add those to your template library in Klaviyo.
  2. Save time and eliminate manual uploads: Skip the long “export-to-import” workflow and transfer designs from Canva to Klaviyo (or Klaviyo to Canva) in a single click.
  3. Design experiences that convert: Think outside the blocks and use Canva’s wide array of templates and design flexibility to create assets for email, SMS, and forms that distinguish your brand from the rest.

3. AfterShip integration

AfterShip is an all-in-one post-purchase solution that helps omnichannel retailers and DTC brands spark customer loyalty, boost revenue and reduce operational costs. The updated integration AfterShip and Klaviyo integration automates email and SMS notifications for all shipment statuses, from dispatch to delivery—including exceptions—reducing ‘Where is My Order?’ inquiries by 74%. And with AfterShip Returns, brands can also personalize messages based on return order status and centralize return-related notifications—further enhancing the customer experience.

Key use cases unlocked with AfterShip:

  1. Centralize notification management to save time and enhance the customer experience – Centralize all order and return-related email and SMS notifications in Klaviyo, ensuring real-time updates and consistent messaging across both tracking and return processes.
  2. Personalize and automate notifications to reduce support tickets and drive repeat purchases – Leverage AfterShip statuses to trigger automatic notifications for order tracking and returns. Use shipping and returns data to build Klaviyo segments and campaigns based on customer actions, product recommendations, and shipment details.
  3. Leverage dynamic branded content to increase visibility – Speed up deployment by designing dynamic notifications with branded templates, dynamic content blocks, and a drag-and-drop editor for both order tracking and returns. Enhance visibility for split shipments and return statuses to reduce confusion and provide clear, proactive communication, all while maintaining a consistent brand experience.

4. Rebuy integration

Rebuy is an omnichannel personalization platform that helps Shopify brands increase AOV, boost sales, and drive rapid growth. Rebuy’s bi-directional integration with Klaviyo allows brands to use Rebuy-powered product recommendations in Klaviyo campaigns, trigger flows with AI-driven suggestions, and leverage Klaviyo segments in Rebuy’s Data Sources to personalize onsite experiences at scale.

Key use cases unlocked with Rebuy:

  1. Personalize onsite based on Klaviyo segments membership – Use Klaviyo segments to easily power onsite recommendations that improve AOV and LTV through better-tailored upsells and cross-sells.
  2. Trigger flows based on dynamic Rebuy events – Include personalized offers in email flows based on “Order Placed” triggers that tailor products based on customers’ previous orders. Product offers can be sent via in-email cross-sells, Reorder Landing Pages, and/or Smart Flows (custom URLs that direct customers to a landing page with specialized offers).
  3. Include advanced product commendations with social proof in your marketing – Enhance Klaviyo campaigns with Rebuy’s personalized product recommendations, including customer ratings and reviews, providing social proof to increase confidence and drive conversions.
  4. Grow your SMS list with Smart Cart™ – Capture high-intent shoppers’ phone numbers and add them to Klaviyo lists to grow your engaged subscriber base. The Klaviyo SMS Capture Smart Cart App is embedded directly in the cart drawer to make it easy to scale lists and then send hyper-personalized text messages with Klaviyo SMS.
Interested in more integrations for powering smarter digital relationships?
Check out all 350+
Anthony DelPizzo
Anthony DelPizzo
Senior product marketing manager
Anthony DelPizzo is a senior product marketing manager at Klaviyo, where he helps bring new products to market. He strives to drive customer adoption and engagement through various marketing and enablement tactics. Anthony loves diving deep into data to solve problems and to create better experiences for customers. Outside of marketing, Anthony is a lover of live music, natural wine, and classical film (early 2000s rom-coms).

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