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Go beyond the traditional customer data platform

Klaviyo Data Platform (KDP) unifies customer data and enables real-time activation for marketing, customer service and analytics—and it’s built into Klaviyo B2C CRM.

Trusted by 205,000+ brands

Diagram depicting customer data from over 350 integrations feeding into a unified customer profile, represented by a woman holding a phone, showing details like 'VIP segment' and 'CLV: $4583.09', used for activation across marketing, service, and analytics channels.

The full story of each customer

Klaviyo unifies every click, purchase, and interaction, turning fragmented data into comprehensive, lifetime customer profiles.

Cross-functional clarity

All your teams have the same unified, real-time view of customer profiles and events.

Lifetime retention

Data you collect in Klaviyo stays in Klaviyo: no expiry dates.

Recognise more returning visitors

Extend customer recognition for longer on restrictive browsers, preserving more on-site activity across return visits and reducing the identification gaps that limit what you know about your customers.

The full picture makes a difference

Capture more on-site activity to build richer customer profiles, sharpen segmentation, and deliver more personalised experiences.

Flexible data model

Use custom objects to capture households, subscriptions, and stores so each profile reflects real-world relationships.

CUSTOMER SPOTLIGHT

Klaviyo Data Platform success stories

A solid white image.
40%

savings on total cost of ownership from switch to Klaviyo

Read Helen of Troy’s story
Faint white text on a white background spells ‘DAILY HARVEST’.
18%

Tech cost reduction after switching to Klaviyo + Shopify

Read Daily Harvest’s story
BOSTON PROPERTIES logo.
78%

of ecommerce conversions in 2025 from repeat purchasers

Read Boston Proper’s story
The text 'MARC FISHER'.
20%

reduction in time spent on CRM execution after switch to Klaviyo

Read Marc Fisher’s story

Predict, act, and win

The Klaviyo Data Platform doesn’t just record the past—it predicts what your customers will do next. Know customers more deeply, anticipate their needs, and deliver campaigns that drive results and protect margins.

Identify churn risk and retention opportunities.

Know the order frequency and predicted date of the next order.

Forecast customer lifetime value (CLV).

Personalise campaigns based on actionable predictions.

Grow with confidence

Effortlessly scale with Klaviyo, processing massive data volumes to deliver real-time, personalised experiences at every stage.

Highly reliable infrastructure

Engineered to handle BFCM-level traffic and beyond, ensuring fast, real-time delivery of your messages.

Real-time business insights

Track performance and receive instant alerts on key metrics to prevent issues and keep campaigns running smoothly.

Built-in protection

ISO 27001 certified, SOC 2 Type 2 audited, and designed to help you stay compliant with CCPA and GDPR, protecting your customer data.

Regional infrastructure for global growth

EU Data Residency is the first step in Klaviyo’s broader investment in regional infrastructure, giving eligible brands the ability to store customer data within the region and meet regional data-location requirements as they grow globally.

The days of disconnected data are over

Start with the essentials to unify your customer data, then unlock advanced tools for deeper insights, smarter personalisation, and greater control as you grow.

Customer data platform resources

Explore the rest of B2C CRM

KDP FAQs

What is a customer data platform (CDP)?

A customer data platform (CDP) is a centralised system that unifies customer information from multiple sources, creating a single source of truth. By consolidating, structuring, and making data actionable, CDPs help businesses streamline marketing, service, and analysis efforts.

Klaviyo’s Data Platform goes beyond traditional CDPs by integrating data unification, advanced analytics, and real-time activation into one marketer-friendly solution. This simplifies workflows, saves time, and fosters deeper customer relationships.

How is the Klaviyo Data Platform different from traditional CDPs?

The Klaviyo Data Platform is purpose-built for marketing and customer service teams, featuring an intuitive no-code interface, pre-built integrations, and rapid setup. While traditional CDPs often require months of implementation, Klaviyo is up and running in hours—delivering value almost immediately.
Klaviyo also stores customer data indefinitely at no extra cost, enabling businesses to access a lifetime of insights for smarter segmentation, personalised campaigns, and in-depth reporting.

How does Klaviyo handle customer data?

The Klaviyo Data Platform employs advanced infrastructure to store lifetime event data for every customer. This comprehensive data repository provides businesses with a 360-degree view of customer behaviour, enabling real-time analysis, hyper-personalised experiences, and dynamic segmentation.
With fast, reliable access to granular insights, Klaviyo helps businesses unlock the full potential of their data.

How does Klaviyo’s customer data solution improve marketing performance?

By integrating data unification, analytics, and activation into one seamless solution, the Klaviyo Data Platform accelerates and enhances marketing workflows. Say goodbye to disconnected tools and hello to actionable, clean data that powers segmentation, personalisation, and reporting.
From tailored customer campaigns to real-time optimisations, Klaviyo ensures every interaction is impactful.

How long does it take to implement the Klaviyo Data Platform?

Most Klaviyo Data Platform features are ready to use within hours, without the need for extensive technical expertise. For advanced integrations such as APIs, setup times may vary depending on your team’s resources.

Does my business need a customer data platform?

If your customer data is scattered across multiple tools, making it difficult to unify, analyse or act upon, a CDP like Klaviyo’s can help. By consolidating data into one platform, Klaviyo empowers businesses to create personalised customer experiences, drive growth and make data-driven decisions.
Klaviyo’s flexible and scalable design makes it suitable for businesses of all sizes, from start-ups to enterprises.

Is the Klaviyo Data Platform suitable for small businesses?

Yes! Klaviyo’s user-friendly design ensures that even small businesses can leverage advanced data capabilities without needing a dedicated technical team. It’s an ideal solution for brands seeking to unify customer data and execute sophisticated marketing strategies.

Can the Klaviyo Data Platform scale for enterprise-sized businesses?

Yes, the Klaviyo Data Platform is designed for businesses of all sizes, from start-ups to enterprise-level brands. Its infrastructure is built to handle complex, high-volume data environments, making it ideal for fast-growing and established businesses alike. Leading brands across industries already trust Klaviyo to scale alongside their success.

How does Klaviyo support the data residency needs of global brands?

As part of its continued investment in supporting global brands, Klaviyo is expanding its regional infrastructure with EU Data Residency. Beginning September 15, 2026, eligible new contracted customers can participate in Limited Availability and be provisioned directly in Klaviyo’s Germany-based EU environment, with customer data stored in the EU from day one. Customers will have access to Klaviyo for Marketing, Marketing Analytics, Advanced KDP, and Klaviyo Social.
Existing US-hosted accounts cannot be migrated during Limited Availability. Migration is on the roadmap, with Klaviyo expecting to begin enabling migrations in Q1 2027.