In this product release:  We are excited to introduce Lead Capture with Shop, a powerful new feature for Klaviyo sign-up forms. Now, Shopify users can take their customer opt-in and purchase experience to the next level by leveraging Klaviyo Sign Up Forms in conjunction with the Shop app. The Shop app is a game-changer in […]

Klaviyo customers use campaigns to send one-time messages to pre-established target audiences — think regular newsletters, sale announcements, or promotional sends — using either email or SMS.  With Klaviyo’s new, first of its kind, AI-powered SMS Assistant, marketers can now plug-in a few descriptions about their SMS campaign to generate examples of compliant SMS copy […]

Klaviyo’s SMS Conversations allows brands and subscribers to communicate directly using two-way text messaging. Earlier this year we added the ability for brands to create “Quick Responses” or pre-written replies to commonly asked questions within Klaviyo’s SMS settings. Klaviyo’s release of “Suggested Responses” now makes responding even easier by using AI to evaluate incoming messages […]

Klaviyo’s Back in Stock flows allow brands to automatically notify customers when an item they expressed interest in is available for purchase again. With Klaviyo, brands can send these notifications to subscribers with either email or SMS. This latest update to the back in stock flow allows brands to use MMS dynamically in their flow […]

Soon to be a distant memory will be the days of calling a support line, chatting with a bot, or scouring a website for a place to send your question via email. As an alternative, businesses are providing a better customer service experience by offering 1:1 support with SMS. The businesses adopting SMS as a […]