Event recap
Watch the announcement
The future of customer relationships starts now. Klaviyo introduced the next evolution of customer engagement—one that unifies data, marketing, service, analytics, and AI.
What we announced
Klaviyo B2C CRM
For years, brands have struggled with disconnected tools, siloed data, and impersonal automation. That changes now. With Klaviyo, you have the power to truly know your customers and turn every interaction into a growth opportunity.
Klaviyo Marketing
Marketing should feel effortless, not exhausting. With advanced segmentation, omnichannel campaigns, deeper personalization, and AI-driven automation, it’s easier than ever to engage customers and drive sales across email, SMS, push, and far more.
Klaviyo Service
Great customer service isn’t just about solving problems—it’s about strengthening relationships. By connecting marketing and support teams, brands can make every customer interaction personal, proactive, and a potential sales opportunity.
Klaviyo Analytics
Your customers leave signals everywhere, but all that data’s only useful if you can act on it. Now you can capture all your data, connect the dots, and get real-time insights and predictions—spotting opportunities, refining strategies, and acting fast.
Klaviyo Data Platform (KDP)
All your customer data, always in sync—it’s the foundation of every great customer experience. Plug into all the tech you use today, connect new tools, and use data in brand new ways. Integrated, future-proof, effortless.
Klaviyo AI
AI is everywhere, but not all AI is built for business impact. Do more than generate content—powers smarter automations, predict customer behavior, and work faster while delivering deeply personalized experiences. (But also generate stuff, like flows, segments, emails, A/B variants—seriously, so much time saved.)