Advanced Capabilities

You’ve optimized your performance. Now unlock deeper customer insights, build seamless omnichannel experiences, and automate your business with Klaviyo.

Log into your account to complete the step-by-step guidance below.

Your 3 key objectives

Centralize data with Advanced KDP

Store and manage your data at scale

Data fuels your entire marketing engine, so it has to be clean and accurate in order to be useful. The CDP data management tools help you clean your data and get the right data where you need it.

Screen titled "Select the data you want to sync? with checkboxes for profiles and events. A second screen titled "Review" showing the instance, server, port, database_name, and username.

Take control of your customer data. Choose which data to sync from Klaviyo to your data warehouse so your team can access valuable customer data for larger business analysis.

Learn how to sync Klaviyo data to your data warehouse

Screen titled "Select the data you want to sync? with checkboxes for profiles and events. A second screen titled "Review" showing the instance, server, port, database_name, and username.
Centralize data with Advanced KDP

Shore up data across your tech stack in real-time

As your business scales, your team needs to trust that the customer data they’re seeing is accurate and up-to-date, no matter which piece of your stack they’re looking at.

Klaviyo screen for creating a webhook. Fields for webhook name, endpoint URL, security key, and description. Button to test webhook.

Keep your data unified and accurate across all of your integrations. Sync unsubscribes or message engagement metrics to third-party tools used for reporting or business insights.

Learn how to use webhooks in Advanced KDP

Klaviyo screen for creating a webhook. Fields for webhook name, endpoint URL, security key, and description. Button to test webhook.
Go omnichannel

Provide top-tier customer service with Customer Hub

Customer Hub is a powerful onsite surface that brings together personalization, self-service support, and increases signed-in shopping through a fully-customized customer account experience.

Customer Hub slide-out drawer showing arriving orders, coupons, recommended products, over a Shopify store experience

Brands using Shopify can join the public beta of this brand new product at no charge, with more ecommerce compatibility coming soon. Follow the in-app prompts to configure Customer Hub for your own site.

Try Customer Hub now

Customer Hub slide-out drawer showing arriving orders, coupons, recommended products, over a Shopify store experience
Go omnichannel

Connect with loyal customers through a mobile app

Your brand superfans want an easy way to buy from you, quickly and regularly. They want to monitor and redeem rewards, make shopping lists, and re-order with ease. Keep your best customers engaged by building a mobile app for your brand.

Mobile app settings in Klaviyo showing toggles to enable push notifications, one for iOS, one for Android.

Enable push notifications for iOS and Android so that you can connect with mobile app users through campaigns and flows.

Set up iOS push notifications
Set up Android push notifications

Mobile app settings in Klaviyo showing toggles to enable push notifications, one for iOS, one for Android.
Go omnichannel

Personalize across the web (and beyond)

True omnichannel marketing means providing personalized content to every individual customer, no matter which channel they interact with. Bring the customer experience to life by extending personalization to new channels, on and off the web.

JavaScript code snippet defining a constant customerSegments that awaits the result of klaviyo.getGroupMembership function with an array of segment IDs

Make your website experience feel personal and relevant to every visitor. Use the group membership API to display copy, images, banners, and product recommendations dynamically to different audience segments.

Learn how to use the group membership API

JavaScript code snippet defining a constant customerSegments that awaits the result of klaviyo.getGroupMembership function with an array of segment IDs
Automate everything

Build custom experiences on top of Klaviyo

At this point, you’ve done just about everything that you can do with the native features available in Klaviyo. Now, you can extend Klaviyo’s capabilities using our developer tools and custom-build features to keep scaling your enterprise.

Klaviyo option for converting a secondary account to a test account that’s linked with your production account, with a link to learn how it works.

For any custom development work, we recommend setting up a new account specifically for testing. You can designate the account as a “test” instance in Klaviyo (don’t worry, it’s free).

Learn how to create a test account

Klaviyo option for converting a secondary account to a test account that’s linked with your production account, with a link to learn how it works.
Automate everything

Shore up data across your tech stack in real-time

As your business scales, your team needs to trust that the customer data they’re seeing is accurate and up-to-date, no matter which piece of your stack they’re looking at.

Klaviyo screen for creating a webhook. Fields for webhook name, endpoint URL, security key, and description. Button to test webhook.

Keep your data unified and accurate across all of your integrations. Sync unsubscribes or message engagement metrics to third-party tools used for reporting or business insights.

Learn how to use webhooks in CDP

Klaviyo screen for creating a webhook. Fields for webhook name, endpoint URL, security key, and description. Button to test webhook.
Automate everything

Automate business processes with flows

Flows can do more than just automate messaging. Use flows to automate business processes that update data internally, send reminders, or trigger actions outside of Klaviyo.

Klaviyo flow settings to notify people at your company by email when a customer profile reaches a specific step in a flow.

Automatically email members of your team when action needs to be taken in response to a customer action. Let your sales reps know when someone requests a demo, or let your team know when someone cancels a membership.

Learn how to add an internal alert action to a flow

Klaviyo flow settings to notify people at your company by email when a customer profile reaches a specific step in a flow.
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