At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Klaviyo is looking for a Senior Director, HRBP to join our rapidly growing People Operations team here at Klaviyo. Reporting to the VP, HRBPs, this person will lead the HRBPs that partner with our Go to Market (GTM) teams, inclusive of sales, marketing, partnerships, customer support and customer success. They will enable leaders to develop and cultivate healthy, high performing teams, aligning people strategy and programs to deliver on our ambitious goals.
This role will support VP+ Executives and directly support our President, Chief Marketing Officer, SVP of Global Partnerships, and SVP of GTM Operations, offering strategic partnership, consultation and hands-on execution to deliver our most impactful talent initiatives. This role will be embedded with the business, working closely with the leadership teams on all organizational and people related matters, including aligning the HR strategy to business objectives, enhancing team performance, supporting employee career experiences and driving transformational people initiatives to accelerate growth. They will be expert at driving large-scale change management in a fast-paced, high-growth environment.
How you’ll make a difference:
- Enable and coach leaders on strategic initiatives to drive progress and impact on organizational goals through the proactive engagement, development and retention of talent.
- Lead, develop and scale a high performing team of HRBP’s for the GTM organization, creating a consistent operating and partnership model across client groups.
- Guide and enrich manager and leadership capability, leading the organization through talent practices including performance coaching, succession planning and proactive engagement initiatives.
- Support organizational design and talent strategy through strategic partnership, subject matter expertise and high-quality execution of programs and talent practices.
- Leverage deep data and business acumen to inform insights, recommendations and action planning to programmatically assess and address organizational health with your business leaders.
- Identify organizational needs, and deploy impactful people strategies that better enable the Sales teams perform effectively, and scale efficiently
- Partner with COE’s to inform, design and deliver expertly on People programs, with collective ownership and shared goals
- Collaborate with the Diversity, Equity & Inclusion team to champion and drive strategic initiatives that foster diverse and inclusive teams, serving as a key advocate, coach, and facilitator.
- Offer expert strategic counsel and guidance on navigating complex employee relations situations, ensuring alignment with organizational objectives and enhancing overall employee experience.
Who you are:
- BA/BS degree in Human Resources or related field
- 12+ years of HRBP experience, ideally with direct experience supporting a Go-To-Market Organization (Sales, Marketing, Success, Operations, Partnerships, etc)
- 5+ years experience directly leading and developing teams
- Subject matter expert with substantive knowledge of HR and People Operations, and demonstrated experience applying strong judgment and decision making
- Proven track record of influencing and advising leaders on organizational and talent matters
- Experience partnering with and coaching senior leaders including C-Suite
- Strong analytic skills with the ability to draw insights and influence data-driven decisions
- Excellent leadership, communication, listening, and presentation skills
- Highly organized, detail-oriented, and a self-starter
- Demonstrated ability to take initiative and manage multiple, complex, competing priorities
- Proven ability to drive change management in a rapidly scaling environment
- Expertise navigating within ambiguous situations, with high levels of autonomy
- Experience identifying, designing, and deploying HR interventions within the business
- Demonstrated experience and a passion for strong collaboration with others (People team COEs, cross-functional partners, HRBP peers, etc.) to build world class teams
#CR1 #Boston #Hybrid
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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