At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
As a Revenue Systems Analyst, you will play a crucial role in the Global Technology Solutions (GTS) team. Your responsibilities will include supporting Revenue Systems, subscription management, data integration, and system enhancements. Additionally, you would work closely with billing, finance, and operations teams to ensure accurate revenue recognition, billing operations, and compliance with accounting standards.
Joining Klaviyo's GTS team is an opportunity to leverage advanced systems and processes for maximum efficiency and accuracy. We place great importance on the trustworthiness of our data and systems in achieving success. If you excel in designing innovative systems, using technology to promote growth and thriving in an energetic and collaborative work environment, this role is an ideal fit for you
How You Will Make a Difference
- Manage subscription billing and revenue recognition processes using a Subscription Billing module within NetSuite.
- Monitor & support subscription lifecycle events (upgrades, downgrades, cancellations) and align billing processes accordingly.
- Collaborate with sales and billing teams to manage complex billing scenarios (e.g., prorations, contract amendments, and renewals).
- Identify and implement automation opportunities to reduce manual efforts in revenue recognition and billing processes.
- Generate revenue reports to provide actionable insights to finance leadership
- Coordinate with external auditors for SOX compliance and revenue-related audits.
- Collaborate with other Global Technology Solutions teams to ensure alignment, integration, and integrity of the financial systems
Who You Are
- 3-5 years of experience working in NetSuite ERP, focusing on financials and billing modules.
- Proven experience with Zone Advanced Billing (ZAB) or other subscription management tools. (Zoura, SuiteBilling)
- Strong understanding of revenue recognition principles (e.g., ASC 606).
- Experience with revenue automation processes and workflows.
- Bachelor’s degree in Information Technology, or equivalent experience.
- Strong interpersonal and communication abilities to collaborate across multiple departments.
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
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