At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
The Integration Architect, Partnerships will play a critical role in building and maintaining technical integrations between Klaviyo and key technologies within the ecosystem. This position is responsible for designing, developing, and managing scalable integration solutions that ensure seamless integrations and drive customer value via upgrades and expansion into new markets. The Integration Architect will collaborate closely with internal technical teams, external partners, and cross-functional stakeholders to ensure the efficient execution of partnership strategies through robust integrations.
How you'll make an Impact:
- Partner Collaboration & Cross-functional Leadership:
- Work closely with ISV and technology partners to understand their technical requirements, providing guidance on best practices for integrating with the company’s platform.
- Develop and maintain partner integration documentation, technical specifications, and architecture guidelines.
- Collaborate with partners to support the development and implementation of integrations, ensuring successful deployment and long-term scalability.
- Partner with internal teams (product, engineering, partnerships, and customer success) to ensure alignment between technical integration initiatives and overall partnership strategies.
- Technical Design & Architecture:
- Lead the design and implementation of integrations that align with customer needs and the partner’s capabilities.
- Develop scalable and secure integration architectures to enable seamless data exchange and interoperability between partner applications and the company’s systems.
- Ensure integration designs meet the business, technical, and security requirements of both partners and customers.
- Integration Development & Support:
- Oversee the technical implementation of partner integrations, ensuring that solutions are optimized for performance, reliability, and security.
- Provide hands-on technical support and troubleshooting during the integration process, assisting partners in overcoming technical challenges.
- Work with internal engineering teams to ensure proper alignment between the company’s platform architecture and partner integration efforts.
- Collaborate with security and legal teams to ensure that all partner integrations adhere to security, compliance, and regulatory standards, minimizing risks related to data privacy and protection.
- Solution Optimization & Innovation:
- Continuously evaluate and improve integration processes and architecture to increase efficiency, scalability, and performance.
- Stay up-to-date with emerging integration technologies, tools, and best practices, recommending new approaches to optimize partner solutions.
- Identify opportunities for automation and simplification of integration workflows to enhance partner and customer experience.
What you'll Bring:
- 3+ years of experience in solution architecture, integration design, or a related technical field, with a focus on partnerships and third-party integrations.
- Strong expertise in designing and implementing scalable integration solutions, including APIs, web services, and middleware.
- Familiarity with cloud platforms (e.g., AWS, Azure, GCP) and integration technologies such as RESTful APIs, SOAP, and ETL processes.
- Proven ability to work with external partners, vendors, and ISVs to deliver technical integration solutions that meet joint business objectives.
- Strong problem-solving and troubleshooting skills, with experience in resolving complex integration challenges.
- Excellent communication skills, with the ability to translate technical concepts into business-friendly language for stakeholders.
#LI-Hybrid #LI-Boston
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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