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The VP, Partnership Sales for Americas will lead all Partner business for the AMER region, which includes US, Canada and LATAM. This role will ensure we are delivering against all sales targets for North America while building out a geo expansion plan for LATAM. Managing the largest team (~30) in partnerships with significant room for growth, this role will lead, develop, and execute the 2025 plan for partnerships as well as the long range plan (2025-2027). This will include talent management, organizational design, evolution of agency and SI ecosystem, and identification of new partner types and partner models to drive significant growth. The VP, Partnership Sales America is a pivotal role in the company, collaborating closely with Partner Leadership but also across GTM and product leadership as we collectively shape the business for future growth.
You will build a high-performance partner sales team that reflects Klaviyo’s core values as well as the partner team’s key virtues. This is reflected by leading by example when it comes to: taking data-driven action; being customer obsessed; always learning; being motivated by challenges; operating with integrity and honesty with all internal and external stakeholders; and exhibiting radical candor and extreme ownership.
In this role you will:
- Lead and rapidly scale a high performing partner sales team of partner managers supporting Entrepreneur, SMB, MM and Enterprise segments and, in conjunction with our SVP, set the vision and growth strategy for our Partner Sales for AMER and outline a multi-year path to deliver exceptional outcomes
- Set ambitious targets and create detailed plans to deliver, prioritizing efforts for maximum impact on partner/customer and business outcomes
- Set a data-driven operational cadence to create pace in a fast-growth environment
- Drive excellence in our partner sales motions, scaling our messaging and sales mechanics to increase efficiency and productivity
- Operate in tandem with cross-functional teams in product, marketing, sales, solution architecture, finance, legal and customer success to deliver exceptional end-to-end customer experiences that translates into strong revenue growth
- Oversee all partner management and engagement aspects, in partnership with partner leadership, People Operations, and Sales Enablement, to cultivate a culture of inclusivity, resiliency and integrity
- Continuously develop partner sales leadership by always leading from a place of empathy, partnership, and expertise
- Deliver executive level presentations and business reviews to a variety of audiences
- Perform other related duties as assigned
We’re looking for candidates who have:
- 10+ years of sales management experience, experience at a hyper-growth SaaS company preferred
- 7+ years leading front-line partner sales managers and directors
- Proven ability to profitably and quickly scale revenue. Experience driving new business, cross selling to current customers, and driving retention. Previous experience growing revenue quickly at scale ($50-100M+) a strong plus
- A strategic go-to-market operator with an understanding of how to pull growth levers across product, marketing, partners, and success
- Proven ability to build customer empathy and provide input to product development to meet customer needs
- An exceptional leader with an ability to build and inspire high performing teams
- Demonstrated success operating in a cross functional environment and delivering outcomes
- Analytical/problem solving data-driven mindset
- Strong coaching skills and a growth-mindset that comes from a deep belief in the development of their team
- Results oriented, highly motivated, enthusiastic attitude and the ability to work independently
- Excellent verbal and written communication skills
- Strong leadership and presentation presence to a variety of external and internal stakeholders
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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