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Platform news articles

Write campaign copy in seconds with the SMS assistant.
Platform news
Nov 4, 2022
Write SMS campaigns in seconds with Klaviyo’s new AI-powered SMS Assistant

Klaviyo customers use campaigns to send one-time messages to pre-established target audiences — think regular newsletters, sale announcements, or promotional sends — using either email or SMS.  With Klaviyo’s new, first of its kind, AI-powered SMS Assistant, marketers can now plug-in a few descriptions about their SMS campaign to generate examples of compliant SMS copy […]

Profile photo of author Rob Hand
Rob Hand
4min read
Platform news
Nov 3, 2022
5 stats to help you sleep better this Black Friday/Cyber Monday

It’s going to be a massive year for holiday shopping – based on responses from 3,500 consumers in the U.S. and Canada, a new survey from Klaviyo and Qualtrics finds that 65% of consumers plan to spend either the same amount or more on holiday gifts in 2022 compared to 2021. With Black Friday Cyber […]

Profile photo of author Anthony DelPizzo
SMS sending in New Zealand is now available
Platform news
Oct 25, 2022
Send personalized texts to customers in New Zealand

Klaviyo brands across Australia are already using SMS marketing to drive revenue and retention. Today, we’re excited to announce that we’ve made Klaviyo SMS available for companies based in New Zealand. You can now use all the Klaviyo features you love – like segments and customer data – to send targeted text campaigns and flows […]

Profile photo of author Jessica Schanzer
October Klaviyo product updates are here.
Platform news
Oct 24, 2022
What’s new in Klaviyo: October product updates

We’re constantly making Klaviyo better, with new features, updates, and upgrades designed to help your business thrive.  This October, we’re highlighting features that will save you time, connect you with the info you’re looking for, and give you even more flexibility, so you can focus on creating great experiences for your customers. October product highlights: […]

Profile photo of author Shoshana
Shoshana
5min read
New scopes for private API keys are here.
Platform news
Oct 20, 2022
Increase security to your private API keys and set levels of access through scopes

Today, security and data protection are more important than ever. There have been 3 billion more cybersecurity attacks on consumers in 2022 compared to 2021, and it’s estimated that this number will continue to rise over 15% year over year. The main causes of these attacks come from misconfigurations, human error, poor maintenance, and unknown […]

Profile photo of author Anthony DelPizzo
The Heap and Klaviyo integration is here
Platform news
Oct 18, 2022
Get granular with your targeting with the new Heap-Klaviyo integration

Do you ever wish you could talk to the customer who came to your site, signed up for your newsletter, clicked on a few products, and then left? Understanding their behavior, down to the time they spent looking at each product, would allow you to speak to their needs and increase your chances of winning […]

Profile photo of author Anthony DelPizzo
Image of Klaviyo's new email template edior.
Platform news
Oct 6, 2022
Create engaging emails in less time by switching to Klaviyo’s new email editor — in one click

In this product release Klaviyo has added a new button to our classic email editor so marketers can convert their already built campaign, flow, and templated emails into our new email editor. The new editor unlocks some of the most requested features when it comes to building email content, so we’ve made it easy for […]

Profile photo of author Jon Palmer
Jon Palmer
4min read
Platform news
Oct 3, 2022
Reply to customer questions faster with Klaviyo’s AI-driven Suggested Responses

Klaviyo’s SMS Conversations allows brands and subscribers to communicate directly using two-way text messaging. Earlier this year we added the ability for brands to create “Quick Responses” or pre-written replies to commonly asked questions within Klaviyo’s SMS settings. Klaviyo’s release of “Suggested Responses” now makes responding even easier by using AI to evaluate incoming messages […]

Profile photo of author Rob Hand
Rob Hand
3min read