Our customers say it best

“Reputation was a big part of this decision, both in terms of how well Klaviyo’s platform worked and in terms of support.”

“We see Klaviyo Customer Hub becoming what we think of as the future of shopping—a very curated one-to-one experience, unlike traditional ecomm, which is one to many. It’s not just our customer service tool—it’s one-to-one access to Ministry of Supply.”

“Having more data in Klaviyo, and being able to use Marketing Analytics to customize it, understand and visualize it more effectively, and then act on the insights—that allows me to convert customers more effectively. It’s a force multiplier.”

“Being able to connect different touchpoints of our business in Klaviyo is major. The Shopify, Square, and Olo integrations let us follow our customers’ journeys, and that has been really valuable.”

“Klaviyo is well-featured and easy to use, even if you’re not an expert—and if you become an expert, there’s a lot more power under the hood, and a good ecosystem of vendors and consultants who can help.”

“Email and SMS are really where we make 1:1 digital connections with customers. If we have all the data across systems in Klaviyo, and we know how people are interacting with the brand both positively and negatively, whether that’s through customer service or a retail store, we can create a seamless omnichannel experience that feels personalized.”

“Klaviyo is allowing us to build that personalized experience. It makes it so that whatever action a customer takes, there’s an appropriate reaction.”

“The unlock is almost immeasurable for us to have email and SMS in Klaviyo.”

“Klaviyo is worth the price you pay.”

“The fact that we can have email, SMS, and CDP all under one hood with Klaviyo helps with aligning data, pulling reports—everything.”