At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
Overview: As a Systems Architect, you will play a crucial role in designing, implementing, scaling and optimizing solutions to meet the business needs of our organization's growing Sales team. You will work closely with stakeholders, business analysts, and developers to understand requirements and translate them into scalable and efficient solutions. Your experience and expertise in Salesforce system configuration, customization, and integration will drive the successful delivery of projects and initiatives.
Responsibilities:
- Solution Design: Collaborate with stakeholders to understand business requirements and translate them into scalable solutions. Design and architect solutions that align with best practices and meet business objectives.
- Integration: Implement, evaluate and vet integrations as needed between Salesforce and other tools using iPaaS solutions.
- Technical Leadership: Provide technical leadership and guidance to development teams and stakeholders. Mentor junior team members where applicable and share best practices related to development and implementation.
- Optimization and Performance Tuning: Continuously optimize and improve existing Salesforce/other solutions to enhance performance, scalability, and user experience. Identify and address performance bottlenecks and system limitations.
- Quality Assurance: Conduct thorough testing of Salesforce configurations, customizations, and integrations to ensure high quality and reliability. Develop and execute test plans and scenarios to validate system functionality and data integrity.
- Documentation and Training: Create comprehensive documentation including solution designs, technical specifications, and user guides.
- Stay Updated: Stay abreast of the latest developments in Salesforce platform updates, and industry trends. Evaluate new features and functionalities and recommend their adoption to enhance the organization's capabilities.
Qualifications:
- Understanding of systems architecture best practices, standards, and patterns for the Salesforce Platform.
- Salesforce certifications such as Applications Architect, Systems Architect, Salesforce Developer I, or Salesforce Developer II
- Extensive experience (5+ years) in designing, implementing, and customizing Salesforce solutions including Salesforce CPQ, Sales Cloud, and similar technologies.
- Proficiency in Salesforce technologies including Flow, Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Excellent communication skills with the ability to effectively collaborate with cross-functional teams and stakeholders
- Strong problem-solving skills and ability to analyze complex business requirements and translate them into technical solutions.
Massachusetts Applicants:
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Please visit Klaviyo Rewards to find out more about our Total Rewards package.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.