Multichannel flows
Multichannel flows allow you to create a cohesive messaging strategy across channels, triggering the most engaging experience for each customer.
Klaviyo SMS
Smarter SMS marketing powered by all your customer data
Join the over 19,000 brands who get even more out of SMS with the Klaviyo unified platform.
Text your way to better results
Smarter sending
Seamlessly use texting with all your other channels and data for the most personalized customer journeys.
Multichannel segmentation
Avoid the dreaded oversend. Target audiences and deliver more relevant texts with access to data across the entire customer journey.
350+ integrations
Use data from across your entire tech stack to create personalized SMS experiences, like shipping alerts, subscription reminders, and loyalty updates.
Built-in compliance
Send messages confidently, ensuring compliance and building subscriber trust to boost engagement.
Clearer insights
Goodbye guesswork. With more accurate multi-channel attribution and reporting, be confident in your wins and opportunities.
Last-touch multichannel attribution
Know what message sealed the deal. Accurately attribute sales to the last engaged channel, whether it’s email, SMS, or mobile push.
SMS performance dashboard
Track, understand, and optimize your SMS marketing effectively with your one stop for SMS performance insights.
Multichannel performance reporting
Pinpoint your SMS opportunities with a single view of your trends in subscriber growth and engagement across channels.
SMS deliverability hub
Improve deliverability with insights that allow you to optimize in real-time and protect your top-notch sender reputation.
Faster growth
Accelerate your SMS revenue and list growth with smarter A/B testing, AI-driven optimization, and easy global expansion.
SMS Smart Opt-in
Increase SMS sign-ups with distraction-free opt in. With just a click, customers can auto-fill the form with their one-time code and become subscribers—without ever leaving your site.
SMS AI
Use AI to create entire SMS campaigns and to generate SMS replies so you can text your customers back even faster.
Form display optimization
Boost form completions by optimizing when forms appear on your site.
Multichannel A/B testing
Know which channel drives higher engagement and ROI by AB testing channels.
Brands that use Klaviyo for email + SMS see a 19% increase in GMV growth rate*
Brands like yours send smarter and earn more with Klaviyo SMS
82% increase in flow revenue for email + SMS after switching from Attentive
5.5x YoY growth in SMS revenue with Klaviyo
120.4% growth in SMS click rate with help from Klaviyo AI
Additional SMS marketing resources
SMS marketing guide for 2024 campaign success
Everything you need to know to implement SMS into your omnichannel marketing strategy.
3 effective SMS campaigns use cases
Find out how 3 successful Klaviyo brands integrated SMS to grow faster.
SMS marketing campaigns: 9 steps to success
Learn how to keep customers engaged, and how to know how many texts—and which—work best.
Migrating from another SMS provider to Klaviyo
Already have SMS with another provider? We make it easy to move over to the Klaviyo unified platform.
Frequently asked questions about SMS marketing
SMS marketing is the practice of sending customers and prospects marketing messages, promotions, announcements, reminders, and more by text message. Learn more about SMS marketing.
*Business GMV growth based on data from ecommerce platforms. Other factors may also have contributed to an increase in gross merchandise value (GMV)