At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny.
About the team and role:
Our GTM Enablement team supports 1000+ sales and customer success professionals driving revenue and growth at one of the fastest-growing publicly traded companies in the SaaS industry. We pride ourselves on being a reliable, real-time, and consistent resource for the Sales and CS Teams, and empowering them to do their jobs more efficiently while growing their skill set and enabling Klaviyo’s long term strategy.
Our team is growing and we are currently looking for a Lead Enablement Partner to partner with our North America Mid-Market+ Sales Org. You will be a strategic advisor to sales leadership and responsible for building the enablement strategy to empower their growth and achieve results.
As a strategic partner to many cross-functional teams around the company, you will act as the voice and representative of the Mid-Market+ Sales Organization as your end customer. Your objective is to create an exceptional and equitable learning experience that empowers our sales teams to achieve their full potential, ensuring their success and fostering their growth. In order to succeed, you will bring a strong point of view on applying sales methodology, specifically MEDDPICC, to the day to day life of a seller or sales manager. You have experience building strategic enablement programs and can switch from project manager to facilitator as needed.
How you’ll make a difference:
- Own the enablement strategy and roadmap for the Mid-Market+ sales organization (Klaviyo’s equivalent of Enterprise).
- Develop the local strategy for driving adoption of global enablement programs, such as sales methodology, product launches and onboarding.
- Develop a comprehensive approach to sales rep development, from the day they are hired through promotion and beyond.
- Conduct in-depth needs and gap analyses through enablement councils, 1:1 meetings, surveys and other methods of data collection.
- Drive continuous learning, ensuring readiness through refreshers and additional assessments and certifications.
- Coach and support front-line managers and AEs in best practices regarding skills coaching and territory management.
- Deliver sessions focused on key Mid-Market+ and Strategic AE processes and skills such as discovery, demo, negotiation, deal execution.
- Partner closely with the Marketing and Product teams to deliver content designed specifically for AEs to use in their conversations with prospects and customers in the MidMarket and Enterprise segments.
- Develop and present Quarterly Business Reviews that drive alignment with your segment and report on previous quarter results.
- Measure and report on enablement success metrics and draw insights from data.
- Regularly present and align on project plans, strategies, and updates to Sales Leadership.
Who you are:
- 4+ years experience in Sales/GTM Enablement at a high-growth global tech company.
- Direct experience in a B2B SaaS customer facing role, preferably selling to Mid-Market or Enterprise prospects.
- Deep understanding of Sales dynamics, with the ability to empathize, build trust, and offer support as needed.
- Experience designing engaging workshops and delivering presentations.
- Comfortability and confidence in an ambiguous environment.
- Excellent proactive verbal and written communication skills, with the ability to engage and collaborate with stakeholders at all levels, addressing communication needs and setting clear expectations throughout project lifecycles.
- Demonstrated ability to gain buy-in from diverse stakeholders, shape expectations, plan strategically, and communicate effectively.
- Ability to set strategic direction by understanding needs and translating vision into a clear, global strategy.
- Talent for driving process improvement, operational excellence, and creative problem solving.
- Strong data-driven decision-making skills, using data and analysis to drive strategic planning or business changes and influence change.
- Self-motivated and proactive mindset, taking initiative without requiring external motivation.
#LI-DK2 #Hybrid #Boston
The pay range for this role is listed below. Sales roles are also eligible for variable compensation and hourly non-exempt roles are eligible for overtime in accordance with applicable law. This role is eligible for benefits, including: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time off and company-paid holidays and a culture of learning that includes a learning allowance and access to a professional coaching service for all employees.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
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